Terms of Service

Last Updated: March 22, 2026

1. Agreement to Terms

By accessing and using the website of Valley Plumbing & Water Heaters ("Company", "we", "us", or "our"), you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with these terms, you should not use our website or services.

2. Use of Website

This website is provided for your personal and non-commercial use. The content is for informational purposes about our plumbing and water heater services. You agree not to use this website for any unlawful purpose or in any way that could damage, disable, or impair the website.

3. Service Estimates & Quotes

Any cost estimates provided by tools on our website, such as the Cost Calculator, are for informational purposes only and are not binding quotes. A formal, binding quote will be provided by one of our technicians after an on-site assessment of the work required. Prices are subject to change based on the specific circumstances of the job, including parts needed and labor required.

4. Service Calls and Payment

When you schedule a service, you agree to provide accurate information and access to the property at the scheduled time. Payment for services is due upon completion of the work, unless other arrangements have been made in writing. We accept various forms of payment, which will be detailed on your invoice.

5. Cancellations

If you need to cancel or reschedule a service appointment, we request that you provide at least 24 hours' notice. Cancellations made with less than 24 hours' notice may be subject to a cancellation fee.

6. Workmanship Guarantee

We stand behind the quality of our work. Specific guarantees and warranties on parts and labor will be provided in writing on your service invoice. This guarantee does not cover issues arising from misuse, neglect, or pre-existing conditions not addressed by our service.

7. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Valley Plumbing & Water Heaters or its content suppliers and is protected by international copyright laws. You may not reproduce, distribute, or create derivative works from this content without our express written permission.

8. Limitation of Liability

Valley Plumbing & Water Heaters will not be liable for any direct, indirect, incidental, special, or consequential damages that result from the use of, or the inability to use, this website or our services, even if we have been advised of the possibility of such damages. Our liability for any service provided is limited to the cost of that service.

9. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles.

10. Changes to These Terms

We reserve the right to modify these Terms of Service at any time. We will post the most current version on our website with the "Last Updated" date. Your continued use of the website after any changes constitutes your acceptance of the new terms.

11. Contact Us

If you have any questions about these Terms of Service, please contact us at:

Valley Plumbing & Water Heaters
Email: info@valleyplumbingandwaterheaters.com
Phone: +1 (510) 458-3128